Senior Customer Support Specialist
bsnb
About this role
A Senior Customer Support Specialist at Ballston Spa National Bank supports the Customer Support Operations department by handling complex customer inquiries, collaborating across departments to improve service, and building relationships based on customer needs.
Skills
Qualifications
About bsnb
bsnb.comBSNB, Ballston Spa National Bank, is a community-focused financial institution offering personal and commercial banking, investments, and financial services for the Capital Region and beyond. The bank emphasizes relationship-driven service and local decision-making, with a full range of products including checking, savings, CDs/IRAs, consumer and commercial loans, and mortgage solutions. It is FDIC-insured and supports customers through online banking, security resources, and local customer service. BSNB recently merged with Coxsackie Bank to expand its capabilities and better serve its communities.
About bsnb
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for bsnb.
Salary
$40k – $50k
per year