Alt Legal
Alt Legal is seeking a Senior Customer Support Specialist to serve as the primary point of contact for customers, resolving issues and providing training across its Alt Legal and WebTMS IP portfolio management platforms. This full-time, remote role focuses on delivering high-quality support via live chat, email, and phone while collaborating with internal teams to enhance client satisfaction and product adoption. The position requires a customer-centric professional with strong problem-solving skills and proficiency in SaaS support environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alt Legal.
Alt Legal didn’t post a salary, so this is our estimate from similar listings.
8% below the average for this role