Senior CX Manager
VML Enterprise Solutions
About this role
A CX Manager at VML, part of WPP, will oversee client relationships, coordinate across internal teams, and manage projects related to customer experience and digital solutions in the eCommerce and web space. The role involves strategic planning, proposal writing, and fostering growth opportunities within the agency's diverse client portfolio.
Skills
About VML Enterprise Solutions
vml.comVML is a global full‑service marketing and experience agency that builds connected brands through creativity, data, and technology. It combines brand strategy, customer experience and UX design, digital commerce, content and social, and technology implementation to drive growth and engagement across channels. VML is known for integrating creative and technical capabilities to deliver campaigns, products, and platforms at scale. The agency operates globally as part of VMLY&R within the WPP network.
Recent company news
VML23 student Interns at VML Enterprise Solutions in 2025.
Dec 19, 2025
Creative SalonJon Cook on Becoming Global CEO of WPP Creative
1 week ago
KyndrylKyndryl and VML form global partnership to unlock the future of customer experience
Sep 12, 2025
VMLVML Names Jeff Geheb CEO of VML Enterprise Solutions
Apr 7, 2025
The Economic TimesVML appoints Rakesh Chawla as CEO of Enterprise Solutions Hub in India
Nov 19, 2025
About VML Enterprise Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for VML Enterprise Solutions .
Salary
$70k – $90k
per year