Senior Data Analyst - CX

Podium(1 day ago)

HybridFull TimeMedior$101,670 - $136,563 (estimated)Analytics and Data Science

About this role

A Data Analyst on Podium’s Analytics and Data Science team who leverages strong statistical foundations to generate insights that shape products, operations, and customer relationships. The role partners with cross-functional teams to translate complex datasets into actionable strategies and analytical models that drive business growth. Podium is an AI-driven company focused on delivering AI employees to local businesses across multiple verticals.

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Required Skills

Python
R
SQL
DBT
Databricks
Snowflake
Git
Machine Learning
Statistical Analysis
LLMs

+2 more

Qualifications

Bachelor's Degree in Economics, Finance, Data Science or Statistics

About Podium

podium.com

Podium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.