Cloudinary

Senior Data Analyst

Cloudinary(1 month ago)

HybridFull TimeSenior$123,206 - $165,945 (estimated)Customer Success
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About this role

A Senior Data Analyst / Data Scientist at Cloudinary sits within the Customer Success Insights & Operations team, focusing on the Enterprise customer segment. The role drives data-driven insights that influence Net Revenue Retention, customer growth, and churn reduction. It combines advanced modelling with core analytics to inform high-level business strategy and executive decision-making. The position works closely with Customer Success and other go-to-market teams to translate complex findings into actionable recommendations that improve customer outcomes.

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Required Skills

  • Data Analysis
  • Predictive Modeling
  • Statistical Modeling
  • Customer Insights
  • Churn Analysis
  • Revenue Analytics
  • Experiment Design
  • A/B Testing
  • Dashboard Development
  • SQL

+14 more

Cloudinary

About Cloudinary

cloudinary.com

Cloudinary is a cloud-based media management platform that helps businesses and developers upload, store, transform, optimize, and deliver images and videos via a global CDN. It offers on-the-fly image/video transformations, automatic format and size selection, adaptive bitrate streaming, and AI-powered enhancements alongside digital asset management and workflow tools. Cloudinary provides APIs and SDKs for many languages and integrates with common CMS, e‑commerce, and marketing systems, plus analytics, security, and compliance features. Companies use it to automate media pipelines, reduce bandwidth and latency, and improve user experience across devices and channels.

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