Senior Data Analyst
Miratech
About this role
A Senior Data Analyst at Miratech specializes in analyzing contact center data related to IVR journeys, call drivers, and routing logic to generate insights that support system optimization and improved customer experience. The role involves transforming complex datasets into clear reports and collaborating with technical teams to influence contact center strategies.
Skills
About Miratech
miratechgroup.comMiratech is a global IT services and consulting company that provides software engineering, digital transformation, cloud, cybersecurity, and customer experience solutions for enterprises. It supports clients with technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
About Miratech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$124k – $167k
per year