Senior Design Researcher
Philips(1 month ago)
HybridFull TimeSenior$152,185 - $202,670 (estimated)Service Experience Design
Apply NowAbout this role
A Senior Design Researcher on the Service Experience Design team within Philips Design, shaping end-to-end experiences across the customer lifecycle for healthcare partners. The role focuses on generating deep customer and employee insights to drive service innovation and improve care delivery. The position is embedded in a multidisciplinary design community and is based in Amsterdam or Eindhoven.
Required Skills
- User Research
- Usability Testing
- Service Design
- Stakeholder Management
- Journey Mapping
- Persona Development
- Interviews
- Surveys
- Prototyping
- Co-Creation
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About Philips
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