Vancity
The Senior Director, Contact Centre Experience provides enterprise-level leadership for the strategic growth and evolution of Vancity’s Member Service Centre into a high-performing, advice-led distribution channel. This role leads centre-wide sales and advice strategies across Member Care and Card Services, aligning advisory channels around shared member and business outcomes. The position requires a strategic financial services leader to champion needs-based advice and exceptional member experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vancity.