Vancity
The Senior Director, Contact Centre Operations & Transformation leads the modernization of Vancity's contact centre into a scalable, advice-led channel. This role involves owning the multi-year transformation agenda, shaping the future-state operating model, workforce strategy, and technology-enabled capabilities. The position requires enterprise-level leadership to navigate complex transformation and deliver measurable results.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vancity.
28% below the average for this role
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