Senior DIrector, CRM
Gametime United
About this role
The Senior Director of CRM will lead the evolution of Gametime’s customer communication engine, overseeing the transition from manual campaigns to a predictive, AI-driven decisioning model. This role owns the CRM roadmap and platform strategy while partnering across data science, engineering, and creative teams to scale personalized, revenue-driving experiences. The position will also develop and mentor a high-performing CRM team to embed machine learning and automation into lifecycle marketing.
Skills
About Gametime United
gametime.coGametime is a mobile-first ticket marketplace for last‑minute sports, music, and theater events across 60+ cities. The platform aggregates resale and primary tickets, highlights seat‑view photos and interactive maps, and promises instant mobile delivery with a best‑price guarantee. Gametime focuses on simplifying last‑minute buying through in‑app deals, personalized recommendations, and secure checkout. Fans use it to discover events, compare prices, and grab discounted seats close to showtime.
Recent company news
The Business JournalsThe CEO of this mobile ticket app was almost an Oakland A's executive. Now he's trying to get millennials to baseball games
Jun 20, 2019
TheStreetStubHub IPO lawsuit could bring investor pain, potential fan gain
Nov 30, 2025
TechCrunchGametime raises $20 million to sell last-minute, textable tickets to sporting events and concerts
Sep 21, 2016
The Business JournalsTicketing giant, upstart forge deal with big group in mind: Millennials
May 25, 2017
SkyQuest TechnologySports Events Tickets Market Intelligence 2033
Apr 24, 2023
About Gametime United
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Gametime United.
Salary
$187k – $220k
per year