Senior DIrector, CRM
Gametime United(25 days ago)
About this role
The Senior Director of CRM will lead the evolution of Gametime’s customer communication engine, overseeing the transition from manual campaigns to a predictive, AI-driven decisioning model. This role owns the CRM roadmap and platform strategy while partnering across data science, engineering, and creative teams to scale personalized, revenue-driving experiences. The position will also develop and mentor a high-performing CRM team to embed machine learning and automation into lifecycle marketing.
Required Skills
- CRM
- Lifecycle Management
- Machine Learning
- Predictive Analytics
- Segmentation
- Personalization
- Automation
- Braze
- Experimentation
- A/B Testing
+10 more
About Gametime United
gametime.coGametime is a mobile-first ticket marketplace for last‑minute sports, music, and theater events across 60+ cities. The platform aggregates resale and primary tickets, highlights seat‑view photos and interactive maps, and promises instant mobile delivery with a best‑price guarantee. Gametime focuses on simplifying last‑minute buying through in‑app deals, personalized recommendations, and secure checkout. Fans use it to discover events, compare prices, and grab discounted seats close to showtime.