Senior Director of Technology Operations & Service Excellence
Dutch Bros Coffee
About this role
The Senior Director of Technology Operations & Service Excellence is a senior leader accountable for designing and improving enterprise-wide support services across Dutch Bros’ field operations and corporate environments. The role owns the end-to-end service experience for technology support, HR operations services, and enterprise technology purchasing. This leader will define long-term service strategy and a maturity roadmap while modernizing service delivery through data-driven practices and responsible adoption of automation and AI.
Skills
About Dutch Bros Coffee
dutchbros.comIndustries
Hospitality
Dutch Bros® Coffee is your go-to drive thru for coffee, energy drinks, and more. Order ahead on the app and stop by a shop near you.
Recent company news
Fort Wayne Business WeeklyMarch 9: Dutch Bros Coffee opening in Auburn
3 days ago
WBRC 6 NewsDutch Bros Coffee coming to Alabaster in 2026
3 days ago
Florida TodayDutch Bros to bring its famous coffee and energy to Brevard
2 weeks ago
The Wall Street JournalThe Third-Largest Coffee Chain in the U.S. Actually Sells Very Little Hot Coffee
1 week ago
The Motley FoolDutch Bros Plans to More Than Triple Its Store Count in Existing Markets. The Growth Story Goes Much Further Than That.
4 days ago
About Dutch Bros Coffee
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Dutch Bros Coffee.
Salary
$153k – $202k
per year
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