About this role
The Senior Director, Retail at goop leads the company’s retail business with a focus on scalability, operational excellence, and delivering an elevated in-store brand experience. The role balances commercial rigor with brand integrity and customer connection, using data-informed decision-making and clear operating systems. It is responsible for driving profitable, scalable operations across the business unit and individual stores while developing strong teams and leadership.
Required Skills
- P&L Management
- Sales Optimization
- Customer Experience
- Team Leadership
- Operations Management
- Performance Reporting
- Financial Planning
- Process Standardization
- Store Expansion
- Cross-Functional
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About goop
goop.comGoop is a lifestyle and wellness brand founded by Gwyneth Paltrow in 2008 that publishes editorial content and sells curated products across beauty, fashion, home, and health. It operates a direct-to-consumer e‑commerce shop, develops proprietary product lines (skincare, supplements, apparel), and produces media and events (newsletters, podcasts, books, and TV) to promote its wellness-oriented point of view. Positioned at the premium end of the market, Goop partners with designers and experts for limited collections and experiences, and has drawn both a devoted following and criticism over some of its wellness claims.