Elation Health
The Senior Director / VP, Customer Support will lead and scale a technically-oriented support organization, driving operational excellence, building high‑performing teams, and influencing product direction through support insights. This role partners closely with product and engineering leadership to engineer support systems, improve service quality, and prevent issues at the source.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2010
Elation Health provides an AI-native, clinician-centered electronic health record (EHR) and Billing platform built specifically for primary care. Their unified, cloud-based platform combines an award-winning EHR with integrated billing workflows, AI-powered charting, telehealth, patient engagement tools, and value-based care support. Elation serves independent practices, small- and mid-sized practices, care groups, and direct primary care providers across a range of primary care specialties.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Elation Health.
New EHR and patient record integrations with Claude AI
Jan 12, 2026