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Support Subject Matter Expert in Elation Billing at Elation Health - ApplyBlast

Support Subject Matter Expert in Elation Billing

Elation Health

1 month ago

3.1 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

Elation Health is seeking a Support Subject Matter Expert in Elation Billing to handle complex medical billing and revenue cycle management cases within the support queue. This hands-on role involves diagnosing billing issues, resolving claims lifecycle challenges, and collaborating with product teams to improve the platform. The expert will also contribute to knowledge base development and enhance the team's overall RCM capabilities.

Responsibilities

Resolve complex billing and revenue cycle cases requiring practitioner-level judgment
Diagnose practice billing context to distinguish product issues from configuration mismatches
Partner with Product and Prod Dev to turn recurring billing edge cases into structured feedback

Skills

About Elation Health

elationhealth.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2010

View Profile

Elation Health provides an AI-native, clinician-centered electronic health record (EHR) and Billing platform built specifically for primary care. Their unified, cloud-based platform combines an award-winning EHR with integrated billing workflows, AI-powered charting, telehealth, patient engagement tools, and value-based care support. Elation serves independent practices, small- and mid-sized practices, care groups, and direct primary care providers across a range of primary care specialties.