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Senior Ecommerce Manager, Post-Purchase at Grüns - ApplyBlast

Senior Ecommerce Manager, Post-Purchase

Grüns

25 days ago

4.6 on Glassdoor

Remote

Full Time

Senior

1 applicant

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About this role

The Senior Ecommerce Manager, Post-Purchase at Grüns owns the customer experience after purchase, including cancellation flows, order management, loyalty, and referral programs. This role partners with Retention, Engineering, and Design to build and launch new post-purchase features while optimizing upsell, cross-sell, and retention metrics. The position focuses on creating a scalable testing function to improve customer engagement and long-term retention.

Responsibilities

Own post-purchase customer experience including cancellation flows and loyalty programs
Build new post-purchase features from customer research through launch
Analyze engagement and retention metrics to drive upsell and cross-sell strategies

Skills

About Grüns

gruns.co

Company Size

1-10 employees

Founded

2023

View Profile

Grüns Daily Nutrition makes convenient, grab-and-go gummy snack packs designed to fill common nutritional gaps and support gut health, energy, immunity, recovery, beauty, and focus. Their products are made in the USA and Canada and formulated without artificial colors or flavors. Grüns positions itself as a plant-based, vegan solution that’s free from gluten, dairy, and nuts, aimed at people who want an easy daily boost of targeted nutrients.