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Senior Enablement Content Manager at Genesys - ApplyBlast

Senior Enablement Content Manager

Genesys

3 months ago

Indiana, USA

Hybrid

Full Time

Senior

1 applicant

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About this role

The Senior Enablement Content Manager at Genesys drives the strategy, governance, and execution of sales and customer-facing content within the company's enablement platform. This role acts as a bridge between content creators, sales teams, and product marketing to ensure sellers can effectively discover and leverage the right content at the right time. The ideal candidate combines deep expertise in the Seismic platform with strong skills in content governance, information architecture, and cross-functional project management.

Responsibilities

Administer and optimize the Seismic platform for scalable content delivery
Develop and enforce content governance and metadata standards
Design content journeys to improve seller discoverability and adoption
Lead cross-functional initiatives to align content with business priorities
Leverage dashboards to measure content performance and drive improvements

Skills

Qualifications

Bachelor's degree in Business, Marketing, Communications, or related fieldSeismic certificationsAdvanced platform administration experience

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.