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Senior Engagement Manager at Lyric - ApplyBlast

Senior Engagement Manager

Lyric

4 days ago

3.9 on Glassdoor

Remote

Full Time

Senior

2 applicants

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About this role

The Senior Engagement Manager serves as a strategic partner to clients, driving value through consultative engagement, operational excellence, and disciplined execution. This role leads customer relationships, shapes solution delivery, and ensures trust and successful outcomes through project management leadership and oversight for Lyric product implementations. The position involves coordinating implementation projects, managing ongoing support, and collaborating with cross-functional teams to configure, deploy, and drive product adoption.

Responsibilities

Lead multiple implementation projects with cross-functional teams
Manage client relationships and drive solution delivery
Coordinate project execution and ensure on-time delivery

Skills

Qualifications

Bachelor's degree in Business Administration, Health Informatics, Computer Science, or related fieldPMP certification

About Lyric

lyric.ai

Headquarters

Newtown Square, Pennsylvania, United States

Company Size

201-500 employees

Founded

1989

View Profile

Lyric is a healthcare decision intelligence company that helps health plans make more consistent, explainable, and accurate payment decisions grounded in policy and clinical expertise. Its flagship Lyric42 platform reconciles signals from editing, coding review, and other solutions into a single, rationale-backed recommendation for claims payment. Nine of the top 10 U.S. health plans use Lyric to verify claims before payment, collectively realizing $20B in annual savings.