brillio2.com
The Senior Engineer, Cloud Engineering provides Level 1 technical support to enterprise end users, handling incidents and service requests via phone, email, chat, and ticketing tools. The role involves troubleshooting Windows, Microsoft 365, VPN, and peripheral issues, maintaining documentation, and adhering to ITIL-based processes while delivering excellent customer service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for brillio2.com.
brillio2.com didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role