RSA Security
The Senior Engineer, Technical Support at RSA provides expert technical assistance for RSA products, handling escalated customer issues via email and phone, and contributing to training and knowledge sharing across global teams. The role involves troubleshooting Linux servers, databases, and APIs, validating product patches, and mentoring less experienced engineers.
Headquarters
Burlington, Massachusetts, United States
Company Size
1001-5000 employees
RSA Security is an identity and access management company that provides authentication, access, and identity governance solutions for government, finance, and high-assurance organizations. Its product portfolio includes ID Plus (a complete IAM platform with SSO, MFA, and directory services), SecurID (on-premises authentication), and Governance & Lifecycle (identity governance and administration). Trusted by 98% of U.S. agencies and major financial institutions, RSA focuses on helping organizations go passwordless, stop phishing, and secure access across cloud, hybrid, and on-premises environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RSA Security.
RSA Security didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role
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