etisalatmisr.com
This role involves handling technical problems for enterprise customers, managing complaints through various channels, and ensuring effective communication during difficult interactions. The position requires troubleshooting customer connections, resolving trouble tickets as first call resolution, and escalating unresolved issues to the appropriate teams. Additionally, the role supports the NOC coordinator with emergency technical change requests and non-technical complaints during night shifts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for etisalatmisr.com.
etisalatmisr.com didn’t post a salary, so this is our estimate from similar listings.
51% below the average for this role