Senior Enterprise Engagement Manager
Parloa(19 days ago)
About this role
Parloa is a rapidly growing AI company focused on transforming customer experience through AI-powered agents. The company offers innovative voice-first GenAI solutions for contact centers, aiming to automate customer service with natural conversations and deliver measurable outcomes for enterprise clients.
Required Skills
- AI
- Customer Success
- Account Management
- Stakeholder Management
- Project Management
- Change Management
- KPI Tracking
- Automation
- Digital Transformation
- Operations
About Parloa
parloa.comParloa is an AI agent management platform for contact centers that helps companies build, deploy, and manage conversational AI agents across voice and digital channels. It combines generative-AI dialogue capabilities with orchestration, NLU, integrations to telephony/CRM/contact-center systems, and monitoring tools to train and optimize assistants. Parloa targets enterprise customer-service teams looking to automate routine interactions, reduce handling time, and keep handoffs to human agents seamless.
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