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© All Rights Reserved. ApplyBlast.com
illumio
The Senior Escalation Manager at Illumio will own the end‑to‑end management of customer‑facing escalations, coordinating across Product, Engineering, Cloud Operations, SRE, Security, and executive leadership to drive timely resolution and post‑incident governance. The role focuses on triaging critical issues, leading cross‑functional response efforts, managing executive communications, and overseeing root cause analysis and corrective action programs.
Headquarters
Sunnyvale, California, United States
Company Size
501-1000 employees
Founded
2013
Illumio is a cybersecurity company and the world's first breach containment platform, built on AI and designed for Zero Trust environments. Its two core products — Illumio Insights and Illumio Segmentation — provide hybrid cloud detection and response and microsegmentation to stop lateral movement and contain breaches across hybrid, multi-cloud environments. Enterprises across industries rely on Illumio to reduce breach impact, protect critical assets and workloads, and build cyber resilience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for illumio.
25% above the average for this role