Senior Experience Designer
Sanofi(2 months ago)
About this role
A Senior Experience Designer at Sanofi's Service Excellence team in Budapest focuses on enhancing user experience across service management processes and tools. The role supports implementation of satisfaction measurement and helps translate user insights into improvements that drive customer centricity and better user experience. This position sits within Sanofi Business Operations and collaborates cross-functionally to optimize services for employees and third parties.
Required Skills
- Experience Design
- User Research
- Service Design
- Journey Mapping
- Satisfaction Measurement
- Design Thinking
- Usability
- Communication
- Stakeholder Collaboration
- Continuous Improvement
Qualifications
- Bachelor's Degree
About Sanofi
sanofi.comSanofi is a research & development-driven, AI-powered healthcare biopharma company committed to improving lives through innovative medicines & vaccines.
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