Beth Israel Deaconess Medical Center
The Senior Field Support Technician delivers world-class in-person IT support across all Beth Israel Lahey Health entities, acting as a Tier 2 and 3 escalation point for complex customer requests and incidents. This role ensures the proper operation of PCs, printers, peripherals, and mobile devices while supporting standard operating systems and software applications. The position requires superior customer relations skills and a commitment to resolving technical issues through documented solutions and research.
Beth Israel Deaconess Medical Center (BIDMC) is an academic medical center located in Boston, MA, providing primary, specialty and emergency care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Beth Israel Deaconess Medical Center.
11% below the average for this role