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Senior Global Product Support Engineer at ASM - ApplyBlast

Senior Global Product Support Engineer

ASM

1 month ago

2.5 on Glassdoor

Kaohsiung, Taiwan, Taiwan

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Global Product Support Engineer provides advanced, escalation‑level technical support for complex electro‑mechanical equipment, computer systems, and software to global field teams and customers. The role involves diagnosing, troubleshooting, and repairing sophisticated semiconductor manufacturing equipment, performing root cause analysis, and delivering technical training and on‑site support worldwide.

Responsibilities

Provide technical support to field engineers and product teams
Act as primary escalation point for unresolved technical issues
Perform root cause analysis and identify reliability trends

Skills

Qualifications

Bachelor's degree in Mechanical or Electrical Engineering

About ASM

asm.com

Headquarters

Almere, Flevoland, Netherlands

Company Size

1001-5000 employees

Founded

1968

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ASM is a materials discovery company that advances semiconductor progress through atomic layering and thin-film deposition technologies, including atomic layer deposition (ALD), epitaxy, PECVD, and vertical furnace processes. The company builds machines that enable the production of smaller, more advanced chips by engineering the functional material layers that define performance, power, and reliability in modern devices. With nearly 60 years of materials innovation, ASM serves chipmakers worldwide and plays a key role in enabling next-generation semiconductor scaling for applications including AI.