Senior Implementation Specialist
Lightspeed Commerce(11 days ago)
About this role
A Senior Implementation Specialist on the Launch Services team for Lightspeed’s Golf product responsible for overseeing the hospitality customer onboarding process from start to finish. The role focuses on leading remote and on-site onboarding and training sessions, configuring customer accounts and POS back-office settings, and ensuring successful product implementations.
Required Skills
- Customer Service
- Onboarding
- Training
- POS Configuration
- Menu Design
- Networking
- Troubleshooting
- Presentation
- Account Management
- Mentoring
+3 more
Qualifications
- Valid Passport
- Driver's License
About Lightspeed Commerce
lightspeedhq.comLightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.
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