Senior Incident Manager - Finance
Truelogic Software(16 days ago)
About this role
The Senior Incident Manager is responsible for leading and coordinating enterprise incident response during major service disruptions. The role focuses on rapid service restoration, stakeholder communication, and continuous improvement of incident management processes, mainly within an IT operations environment.
Required Skills
- ITIL
- Incident Management
- PagerDuty
- ServiceNow
- AWS
- Monitoring
- Communication
- Coordination
- Post-Incident Analysis
- Automation
Qualifications
- Bachelor’s degree in IT or Computer Science
- AWS training or certification
About Truelogic Software
www.truelogic.ioTruelogic Software is a leading nearshore software development company focused on providing tailored solutions for American businesses. With over 21 years of experience, the company specializes in staff augmentation, managed teams, and consulting, effectively integrating elite tech and creative talent from Latin America into client teams. Truelogic is dedicated to accelerating digital transformation through agile methodologies, innovative design, and data-driven insights, serving a wide array of industries including finance, healthcare, and entertainment. Their commitment to quality and collaboration has made them a preferred partner for organizations ranging from startups to Fortune 500 companies.
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