Senior Incident Manager - Finance

Truelogic Software(16 days ago)

RemoteFull TimeSenior$70,000 - $90,000Operations

About this role

The position involves leading and coordinating enterprise incident response for a financial services company, focusing on rapid service restoration, stakeholder communication, and continuous process improvement. It requires managing high-severity IT incidents, ensuring compliance with standards, and collaborating across technical and business teams.

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Required Skills

ITIL
Incident Management
PagerDuty
ServiceNow
AWS
Monitoring
Stakeholder Communication
Automation
Incident Response
CloudWatch

About Truelogic Software

www.truelogic.io

Truelogic Software is a leading nearshore software development company focused on providing tailored solutions for American businesses. With over 21 years of experience, the company specializes in staff augmentation, managed teams, and consulting, effectively integrating elite tech and creative talent from Latin America into client teams. Truelogic is dedicated to accelerating digital transformation through agile methodologies, innovative design, and data-driven insights, serving a wide array of industries including finance, healthcare, and entertainment. Their commitment to quality and collaboration has made them a preferred partner for organizations ranging from startups to Fortune 500 companies.

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