Senior Incident Manager - Finance
Truelogic Software(16 days ago)
About this role
The Senior Incident Manager at Truelogic plays a crucial role in leading enterprise incident response, coordinating communication during major service disruptions, and driving improvements in incident management processes. The position involves managing high-severity IT incidents within a fast-paced, enterprise environment, primarily supporting a leading financial services company in the mortgage industry.
Required Skills
- Incident Management
- ITIL
- PagerDuty
- ServiceNow
- AWS
- Monitoring
- Communication
- Stakeholder Management
- Automation
- Incident Response
Qualifications
- Bachelor's Degree in IT or Computer Science
- AWS Certification
About Truelogic Software
www.truelogic.ioTruelogic Software is a leading nearshore software development company focused on providing tailored solutions for American businesses. With over 21 years of experience, the company specializes in staff augmentation, managed teams, and consulting, effectively integrating elite tech and creative talent from Latin America into client teams. Truelogic is dedicated to accelerating digital transformation through agile methodologies, innovative design, and data-driven insights, serving a wide array of industries including finance, healthcare, and entertainment. Their commitment to quality and collaboration has made them a preferred partner for organizations ranging from startups to Fortune 500 companies.
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