Senior Infrastructure Systems Engineer
NICE(1 month ago)
About this role
The IT Operations Engineer in NICE's IT Operations Center (ITOC) in Pune is an individual contributor supporting global corporate IT services by ensuring the availability and stability of infrastructure and participating in incident and event handling. The role reports to a Tech Manager and contributes to continuous improvement initiatives across servers, networks, virtualization, monitoring and cloud services. It operates within NICE's hybrid working model and supports a 24/7 rotational shift environment.
Required Skills
- Event Management
- Incident Management
- Windows Administration
- Linux Administration
- VMware
- Server Administration
- Network Administration
- Azure
- Office 365
- Monitoring Tools
+10 more
Qualifications
- Microsoft Certification
- RHEL Certification
- VMware Certification
- ITIL Certification
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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