Intouchcx
The Senior IT Generalist is responsible for administering and managing regional technology activities, including the maintenance and repair of computer hardware and software in a break/fix environment. This role involves coordinating projects with IT stakeholders, troubleshooting technical issues, and ensuring the functionality of workstations and business applications. The position requires maintaining IT standards, managing assets, and providing support to the entire IT department and company.
IntouchCX is a global BPO and customer experience provider that delivers outsourced contact center services and dedicated agents for brands. It combines purpose-built AI and advanced technology with customized strategies to provide omnichannel customer support and improve operational efficiency. Positioning itself as a growth partner for innovative companies, IntouchCX scales customer engagement through analytics, workforce solutions, and tailored programs across channels and geographies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Intouchcx.
Intouchcx didn’t post a salary, so this is our estimate from similar listings.