Senior IT Operations Specialist- Bilingual (Korean/English)
Woongjin, Inc
About this role
The role involves handling complex support issues in IT operations, acting as an escalation point, and providing VIP support to executives. The position requires developing escalation processes, analyzing tickets, monitoring communication channels, and participating in on-call rotations. It also includes reporting, troubleshooting, and deploying security tools.
Skills
About Woongjin, Inc
woongjininc.comWoongjin, Inc. is a digital transformation and enterprise IT services company that helps businesses design, implement, and operate intelligent IT systems to accelerate innovation. Its core offerings include ERP implementations (SAP S/4HANA, SAP Business One, SAP EWM, Smart Factory), cloud platforms (Microsoft Dynamics 365, AWS, Work Through), and industry solutions such as TPS, WRMS and mobility. Woongjin delivers consulting, integration, and managed services to enable agile, scalable operations and faster time-to-value. The company emphasizes leveraging technology and experience to support customers’ digital innovation and business success.
About Woongjin, Inc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Woongjin, Inc.
Salary
$55k – $60k
per year
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