Senior IT Operations Specialist- Bilingual (Korean/English)

Woongjin, Inc

1 month ago

Mountain View, CA

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves handling urgent support issues, acting as an escalation point for IT requests, analyzing tickets, and providing VIP support for executives. The position requires collaboration with the IT team, maintaining communication channels, and participating in escalation calls, with a focus on improving service quality.

Skills

About Woongjin, Inc

woongjininc.com

Woongjin, Inc. is a digital transformation and enterprise IT services company that helps businesses design, implement, and operate intelligent IT systems to accelerate innovation. Its core offerings include ERP implementations (SAP S/4HANA, SAP Business One, SAP EWM, Smart Factory), cloud platforms (Microsoft Dynamics 365, AWS, Work Through), and industry solutions such as TPS, WRMS and mobility. Woongjin delivers consulting, integration, and managed services to enable agile, scalable operations and faster time-to-value. The company emphasizes leveraging technology and experience to support customers’ digital innovation and business success.