(Senior) IT Support Engineer

Axelera AI(1 month ago)

HybridFull TimeSenior$110,028 - $147,932 (estimated)Corporate Functions

About this role

The (Senior) IT Support Engineer at Axelera AI is responsible for providing 1st and 2nd line technical support, managing user access, and coordinating onboarding and offboarding processes for employees. This role involves troubleshooting hardware, software, and connectivity issues in a modern cloud environment, alongside participating in IT and security projects. Based in Eindhoven, the position also includes local infrastructure support, managing devices and assets, and maintaining documentation and compliance with security policies. Familiarity with Microsoft 365, Windows environments, and cloud platforms like Azure or AWS is essential.

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Required Skills

User Support
Troubleshooting
Access Management
Provisioning
Onboarding
Offboarding
Device Management
Asset Management
Security Compliance
Project Participation

+11 more

Qualifications

Bachelor’s degree in IT, Computer Science, or related field

About Axelera AI

www.axelera.ai

Axelera AI is an innovative leader in edge AI solutions, specializing in high-performance AI processing units (AIPUs) designed for efficient and cost-effective inference. Their Metis® AIPU family enhances data analytics capabilities across various applications, including security, healthcare, and industrial automation, by delivering significant performance improvements at the edge. Axelera AI aims to empower developers with advanced hardware and software tools, enabling faster deployment of AI models and applications, all while maintaining a focus on user-friendly integration. With a strong emphasis on energy efficiency and reduced operational costs, Axelera AI is setting new standards in the AI technology landscape.