Senior IT Support Specialist
Penta Group
About this role
The Senior IT Support Specialist at Penta Group serves as the primary on-site technical resource for the Washington, DC office and provides secondary support to other US locations. The role focuses on handling escalated support issues, maintaining local systems and office technology, and participating in deployments and system maintenance. This position operates within a global IT support model and contributes to cross-departmental technology initiatives. It is well-suited for someone who thrives in a dynamic environment and can translate technical expertise into effective internal support.
Skills
Qualifications
About Penta Group
pentagroup.comPenta is the world’s first stakeholder solutions firm, helping organizations navigate uncertainty and strengthen brand reputation through data‑driven strategies. They combine stakeholder research, analytics and strategic advisory to surface risks, design engagement programs and shape perceptions. Serving clients globally, Penta supports crisis preparedness, targeted communications and measurement of outcomes. Their integrated approach blends insight and reputation management to protect and build long‑term stakeholder trust.
Recent company news
Exclusive: Shamrock Capital acquires Penta Group
Aug 7, 2025
Shamrock Capital acquires Penta Group
Aug 7, 2025
Penta Group sells to US investment firm
Aug 8, 2025
Shamrock Capital Taps Private Credit for Penta Group Acquisition
Aug 20, 2025
Motus buys Penta to boost exposure to fast-growing Chinese car brands
1 month ago
About Penta Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Penta Group.
Salary
$65k – $75k
per year