Senior ITSM Change Manager
Markel(1 month ago)
About this role
An ITSM Change Manager at Markel is a senior IT service management role focused on ensuring changes to IT services are controlled, compliant, and aligned with business objectives. The position is part of a global IT organization and operates in a hybrid arrangement based in Richmond, VA. The role supports continuous improvement of change processes and works closely with cross-functional technical teams and stakeholders.
Required Skills
- Change Management
- ITIL
- ServiceNow
- Risk Assessment
- Stakeholder Management
- CAB Facilitation
- Release Management
- Process Improvement
- UAT
- Configuration Management
+3 more
Qualifications
- ITIL v3
- ITIL 4 Foundation
- Advanced ITIL (Preferred)
- Degree in Information Technology (Preferred)
- Degree in Computer Science (Preferred)
About Markel
markel.comMarkel provides specialty insurance coverage and creates seamless solutions across multiple types of insurance risks for the US market and around the globe.
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