ITSM Change Manager
Planet(4 months ago)
About this role
The ITSM Change Manager leads and governs the Change Management process across the company’s technology landscape, ensuring technology changes are assessed, approved, and implemented with minimal disruption to critical financial systems. Working within an ITIL-aligned ITSM framework, the role partners with cross-functional teams to maintain stability, audit readiness, and regulatory compliance. The position emphasizes risk-aware decision making and continuous improvement of change processes.
Required Skills
- Change Management
- ITIL
- Risk Assessment
- CAB Facilitation
- Stakeholder Management
- Compliance
- Audit Readiness
- ServiceNow
- DevOps
- CI/CD
+2 more
Qualifications
- Bachelor's Degree in Information Technology or Computer Science
- ITIL Foundation
- ITIL Intermediate or Managing Professional (preferred)
About Planet
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