Senior Knowledge Manager
TRANZACT
About this role
The Senior Knowledge Manager leads the strategy, design, and execution of training initiatives across the Member Care organization, impacting customer experience, compliance, and performance. This senior role involves managing training resources, developing scalable training programs, and partnering with various teams to ensure high standards and continuous improvement.
Skills
About TRANZACT
tranzact.netTranzact is a marketplace and technology provider that connects insurance carriers, agents, and distributors with consumers for direct-to-consumer insurance marketing and sales. The company offers lead generation, distribution, and customer-acquisition services—backed by analytics, compliance support, and member-care operations—to help insurers reach millions of consumers. Tranzact’s platform and partnerships enable carriers and agents to scale D2C distribution through data-driven marketing, streamlined enrollment, and ongoing servicing.
About TRANZACT
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for TRANZACT.
Salary
$95k – $125k
per year
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