Shine
The Senior Lifecycle Manager at Shine is a data-driven role focused on optimizing the post-acquisition customer journey to increase customer lifetime value and reduce churn. This position involves designing and executing retention strategies, identifying upselling opportunities, and managing multi-channel campaigns to enhance customer engagement and satisfaction. The role requires close collaboration with Product, Sales, and Customer Success teams to align on lifecycle initiatives and drive growth through targeted upselling and cross-selling efforts.
Shine is a fintech and SaaS platform that simplifies financial administration for small businesses and freelancers by integrating accounting, invoicing, tax filing, and banking integrations into a single platform. Available on web and mobile, Shine offers tools for expense categorization, VAT calculations, pre-filled tax reports, and seamless business account connectivity, with over 450,000 businesses trusting the platform. Formerly known as Tellow, Shine serves SMEs across European markets and emphasizes ease of use and time savings for business owners.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shine.
Shine didn’t post a salary, so this is our estimate from similar listings.
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