Senior Manager / Associate Director, Customer Relations
Manulife(16 hours ago)
About this role
This role focuses on enhancing service efficiency and effectiveness in customer relations, member education, and engagement. It involves evaluating current service approaches, identifying improvement opportunities, and translating insights into practical recommendations to support better customer outcomes.
Required Skills
- Excel
- Customer Service
- Communication
- Analysis
- Reporting
About Manulife
manulife.comManulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
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