Senior Manager, Claims Management - Quality Assurance

Walmart(29 days ago)

Bentonville, AROnsiteFull TimeManager$90,000 - $180,000Walmart Claims Services

About this role

The Senior Manager, Claims Management - Quality Assurance at Walmart Claims Services leads enterprise-wide quality strategy across the full claims lifecycle. The role shapes quality standards, audit frameworks, and continuous improvement initiatives to reduce risk and ensure regulatory compliance across high-volume claims operations. The position partners with cross-functional teams to drive measurable improvements in training, processes, and technology.

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Required Skills

Quality Assurance
Audit Frameworks
Performance Metrics
Root Cause
Regulatory Compliance
Stakeholder Management
Training Design
Data Analysis
Risk Management
Process Improvement

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.

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