Marriott Vacations Worldwide

Senior Manager Customer Advocacy

Marriott Vacations Worldwide

2 months ago
Onsite
Full Time
Manager
0 applicants
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Marriott Vacations Worldwide
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About this role

The Customer Advocacy Manager II leads customer advocacy activities for Marriott Vacations Worldwide, representing the Executive Committee and Senior Management in customer issue resolution. The role involves final decision-making authority for customer complaints and service exceptions and requires coordination across corporate departments, resort sites, and external partners. The position contributes specialized business analysis and supports department objectives under limited supervision.

Skills

Qualifications

Bachelor's Degree or Equivalent
Marriott Vacations Worldwide

About Marriott Vacations Worldwide

marriottvacationsworldwide.com

We strive to create the most expansive, immersive world of vacation and leisure experiences. We develop premium resorts and innovative travel options around...

About Marriott Vacations Worldwide

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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