Senior Manager – Customer Analytics (Corporate)

The Senior Manager – Customer Analytics leads the evolution of customer analytics for the COSMOPROF business unit, focusing on increasing Customer Lifetime Value through hyper-personalized CRM campaigns and retention strategies. This hands-on role involves driving strategy, managing a team, and acting as a consultative partner to business leadership to optimize customer engagement and reduce churn. The position requires synthesizing complex data into compelling narratives to support executive decision-making and commercial revenue growth.