Senior Manager, Customer Experience - Partner Care

BILL(22 hours ago)

RemoteFull TimeSenior$150,800 - $188,200Customer Experience/Partner Care

About this role

Join BILL as a Senior Manager, Customer Experience, Partner Care, where you will oversee the Partner Care team and support experiences for partners in a fast-growing fintech environment. The role involves leadership, strategic planning, and collaboration with various teams to improve customer support and drive business growth.

View Original Listing

Required Skills

Customer Service
Vendor Management
Strategic Planning
Data Analysis
Relationship Building
Operations Management
CRM Systems
Leadership
Problem Solving
Financial Services

About BILL

bill.com

Bill.com is a cloud-based financial operations platform for small and mid-sized businesses and accounting firms that automates accounts payable, accounts receivable, and spend and expense management. It centralizes bill capture, invoice presentment, approval workflows, and electronic payments while syncing with major accounting systems to improve cash‑flow visibility and reduce manual work. The platform also offers tools for budget control, virtual card and ACH payments, and access to working‑capital/credit solutions to help businesses manage spend and grow. Companies and advisers use Bill.com to shorten payment cycles, streamline collections, and consolidate financial operations in a single system.

View more jobs at BILL →