Ashley Furniture Industries
The Senior Manager, Customer Experience Product supports the development and execution of customer service and experience products, including CRM workflows, case management, IVR routing, self‑service capabilities, and knowledge management. Reporting to the Customer Experience Product leadership team, the role partners with operations, technology, digital commerce, and customer care to translate customer pain points into product enhancements that improve efficiency and satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ashley Furniture Industries.
Ashley Furniture Industries didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role