Bastion
Bastion is seeking a Senior Manager, Customer Support Operations to build and lead customer support for enterprise partnerships in the regulated financial infrastructure space. This hands-on role requires resolving complex, compliance-driven tickets while simultaneously designing scalable support frameworks, managing staffing strategies, and partnering with product teams to improve systems. The ideal candidate will own the function end-to-end, ensuring high-quality service delivery and operational efficiency from day one.
Bastion is a regulated stablecoin infrastructure solution for enterprises and institutions. Issue, custody, on/off-ramp, and use stablecoins in your ecosystem.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bastion.
86% above the average for this role