Coupang
The Senior Manager, Customer Service Operations leads customer service operations through customer-centric strategy, operational optimization, and scalable improvement initiatives. This role requires strong planning capability, project leadership, and the ability to drive cross-functional operational improvements based on customer insights and business priorities. The position focuses on building long-term operational frameworks to enhance customer experience and organizational effectiveness.
Headquarters
Seattle, Washington, United States
Company Size
10001+ employees
Founded
2010
쿠팡 로켓배송, 로켓프레시, 로켓직구, 로켓럭셔리까지 쿠팡 멤버십으로 모든 혜택을 한 번에 누려보세요. 쿠팡 와우회원은 무료배송도 가능합니다
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Coupang.
Coupang didn’t post a salary, so this is our estimate from similar listings.
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