athena India

Senior Manager, Customer Success Manager Enablement

athena India(4 days ago)

HybridFull TimeSenior$114,000 - $194,000Customer Success
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About this role

The Senior Manager, CSM Enablement is responsible for designing and implementing scalable programs, tools, and learning environments that empower Customer Success Managers to deliver exceptional customer value. The role focuses on enhancing service delivery, driving operational excellence, and fostering a culture of continuous learning within a SaaS healthcare technology environment.

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Required Skills

  • Customer Success
  • Program Management
  • Data Analysis
  • Training Development
  • SaaS
  • Operational Excellence
  • Cross-Functional Collaboration
  • Performance Metrics
  • Knowledge Base
  • Workflow Optimization
athena India

About athena India

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