Senior Manager, Customer Success
Arcadia
About this role
Arcadia is seeking a Senior Customer Success Manager to oversee a portfolio of enterprise healthcare clients, ensuring their goals are met through effective management, strategic planning, and collaboration with cross-functional teams. The role involves mentoring customer success managers, driving adoption, and ensuring long-term customer satisfaction and growth.
Skills
About Arcadia
arcadia.ioArcadia is a healthcare data platform that helps payers and provider organizations unify disparate clinical and claims data, generate analytics, and drive action. The platform normalizes and connects data sources to surface insights where they matter most—supporting population health, quality measurement, care management, and value‑based programs. Trusted by top payers and providers, Arcadia focuses on interoperability, data governance, and delivering operational analytics that improve outcomes and reduce costs.
Recent company news
Built InArcadia Careers, Perks + Culture
2 weeks ago
Fierce HealthcareNordic Capital acquires majority stake in healthcare analytics company Arcadia
Jul 2, 2025
SlateYou’ve Seen These Books in Every Gift Shop. You Won’t Guess Who Wants to Buy Them Now.
Nov 3, 2025
The Wall Street JournalExclusive | Nordic Capital Acquires Healthcare Analytics Company Arcadia
Jul 1, 2025
Hotel OnlineAzul Hospitality Group Opens Hilton Arcadia Los Angeles
Dec 22, 2025
About Arcadia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Arcadia.
Salary
$90k – $130k
per year