Senior Manager, Customer Success

SmartRecruiters Inc

1 day ago

Remote

Full Time

Senior

2 applicants

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About this role

The role involves leading and developing the Customer Success regional team, managing a large book of business, and building executive-level customer relationships. The position focuses on achieving customer retention and growth goals, overseeing renewals, and contributing to global Customer Success strategies.

Skills

About SmartRecruiters Inc

smartrecruiterscareers.com

SmartRecruiters is a cloud-based talent acquisition platform that provides applicant tracking, candidate relationship management, recruitment marketing, and interview orchestration to help companies attract, evaluate, and hire talent. Its suite includes collaborative hiring tools, AI-assisted sourcing and screening, analytics, mobile-friendly candidate experiences, and a marketplace of third-party recruiting services and integrations. The platform targets mid-market and enterprise customers looking to modernize recruiting workflows, improve hiring velocity, and deliver a better candidate experience. SmartRecruiters emphasizes an open ecosystem and global reach through integrations with HR systems, job boards, and partner service providers.